FAQS
Ebony Escapes Travel strives on tailoring services to each customer's experience according to their desires. We will do our absolute best to ensure you are happy with your trip!
***** Credit Card Payments will be assessed a 1% transaction fee****
Zelle Payments : lest11@comcast.net
Refund Policy
We run a fair and honest business. Each trip may have different conditions and refunds are subject to the terms and conditions of the airlines, hotels and resorts policies.
Fulfillment Policy
All tickets, itineraries and reservations will be fulfilled electronically via the email address provided by the customer.
Terms and Conditions / Privacy Policy
We collect such Non-personal and Personal Information for the following purposes:
-
To provide and operate the Services;
-
To provide our Users with ongoing customer assistance and technical support;
-
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
-
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
-
To comply with any applicable laws and regulations